Other malwares might have been installed along with the ransomware. Whether or not you got your files back, you should do a clean install: reformat your whole drive and reinstall the OS. Link-1 - Link-2Ģ What you should consider as valuable data is up to you. It seems that they also have a great customer service. Ransomwares work because people pay and people pay because they think they will get their files back. Some people says that you are likely to get your files back. You game saves or grocery list are probably not worth to be saved. I would still suggest that you pay only if you have very valuable data 2 that you want to get back. This is a decision that you have to make. I would like to say that you should not, but it isn't realistic. Should I pay? Will they give me my files back? Everybody likes more privacy, unfortunately including bad people. Tor and Bitcoins offer you to improve your privacy/anonymity. The same goes for Bitcoins: they are harder to track than a bank transfer like in the movies when the kidnappers ask for cash-only-20-unmarked-bills. It has nothing to do with the Tor project per se.
They use Tor because it makes it harder for law enforcement to find them. However, do NOT download random Ransomware Removal Tools 1 and remember that it was probably by downloading some fishy files that you caught the ransomware in the first place.ġ You can trust some websites! For example, Kaspersky provides a free tool to get rid of CoinVault and Bitcryptor. You may get more information, and perhaps a solution to recover your file if it was a weak ransomware. You can still try to search on Google, copy-pasting their message to see if you can find the name of your malware (TeslaCrypt, CryptoLocker, CryptoWall, etc.). The attackers have the key you want and did not put it in the ransomware and they want you to pay to get it. Even if you found the key used to encrypt your files, it wouldn't help you to decrypt them. Basically, you have one key to encrypt, and another one to decrypt. Chances are, it used Assymetric cryptography to encrypt your files. It totally depends of the ransomware, but probably not. But if it encrypted all my files, the key must be somewhere! When all your files were encrypted, it probably created a small text file on your desktop with a name along the line of README_TO_GET_YOUR_FILES_BACK.txt. When you caught the ransomware, it took your files one by one and encrypted it with a key. What do you mean by encrypted all my files?! This type of malware is called Ransomware (Wikipedia). You got a malware that encrypted all your files.
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